Terms of service
Overview
Welcome to Docabu.
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
Docabu is operated in Australia and powered by Shopify, which provides the ecommerce platform that allows us to sell our products to you.
Eligibility & Accounts
By using our Services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.
Accounts may not be transferred or sold to another person.
Products & Descriptions
We make every effort to accurately display our products. However, product appearance may vary slightly due to screen settings or natural material variations.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue or limit the sale of any product.
Orders & Acceptance
Placing an order constitutes an offer to purchase.
Orders are only accepted once payment is successfully processed and confirmation is issued.
We reserve the right to refuse or cancel any order for any reason, including stock availability, pricing errors, or suspected misuse.
Purchases are for personal use only and not for resale.
Prices & Payments
All prices are displayed in Australian Dollars (AUD) unless stated otherwise.
Prices do not include shipping or applicable taxes unless specified at checkout. We reserve the right to change prices at any time.
You agree that all billing and payment information provided is accurate and authorised.
Shipping & Delivery
Shipping times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk of loss passes to you once the order is handed to the carrier.
Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, available on our website.
Nothing in these Terms limits your rights under Australian Consumer Law.
Intellectual Property
All content on this website — including text, images, branding, logos, and product designs — is owned by or licensed to Docabu and protected under Australian and international intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
Third-Party Services & Links
Our Services may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of third parties.
Use of third-party services is at your own risk.
Shopify Relationship
Our store is hosted by Shopify. All purchases are made directly with Docabu.
Shopify is not responsible for any aspect of sales between you and Docabu, and you agree to release Shopify from any related claims.
User Feedback & Reviews
If you submit reviews, feedback, or other content, you grant Docabu a non-exclusive, royalty-free right to use that content for marketing or operational purposes.
You confirm that any content you submit is accurate, lawful, and does not infringe third-party rights.
Prohibited Use
You must not use our Services for unlawful purposes, to infringe intellectual property, to transmit malicious code, or to interfere with the operation or security of the website.
We reserve the right to suspend or terminate access if these Terms are breached.
Disclaimer & Limitation of Liability
Our Services and products are provided “as is” and “as available”, to the extent permitted by law.
To the maximum extent allowed by law, Docabu is not liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
This clause does not exclude rights or guarantees under Australian Consumer Law.
Indemnity
You agree to indemnify and hold harmless Docabu from any claims, damages, or losses arising from your breach of these Terms or misuse of the Services.
Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on our website. Continued use of the Services constitutes acceptance of any updates.
Contact Information
For questions about these Terms, contact us at:
Docabu
📧 hello@docabu.com
📍 PO Box 424, Brunswick Heads NSW 2483, Australia